Newland Custom Audio GDPR Policy

 

GDPR Data Processing Policy

Newland Custom Audio recognizes that the European Economic Area (the “EEA”) has established strict protections regarding the handling of EEA personally identifiable information, in particular the EU General Data Protection Regulation (“GDPR”). In recognition of the importance of GDPR, Newland Custom Audio has adopted the following GDPR Data Processing Policy (the “Policy”).

 

This Policy is intended to ensure that you understand the following: (a) the entity that is collecting your personal data; (b) the purposes for which your personal data is collected; (c) how and why your personal data will be used; (d) the period during which your data will be retained; and (e) how you can contact Newland Custom Audio regarding your data.

 

This Policy supplements the Newland Custom Audio Privacy Policy located here and unless specifically defined in this Policy, defined terms in this Policy have the same meaning as they do in the Privacy Policy.

Entity/Data Controller

Any data collected through www.newlandcustomaudio.com or www.newlandcustom.com (collectively the “Newland Custom Audio Websites”) or any other website associated with, or related to, the Newland Custom Audio Websites will be collected by Newland Custom Audio which is a sole trader entity located at Newland Custom Audio, 17 Sinclair Rd, London, W14 0NS. All content is managed through Squarespace.

Data Processing Officer

You can contact the Newland Custom Audio Data Processing Officer by emailing kerry@newlandcustomaudio.com.

Categories of Data Subjects and Data Collected

Newland Custom Audio only collects data from users who engage with the Newland Custom Audio Websites. Newland Custom Audio is committed to only collecting data that is necessary for Newland Custom Audio to provide the content and services on the Newland Custom Audio Websites.

 

The Newland Custom Audio Privacy Policy describes the categories of personally identifiable information that Newland Custom Audio may receive including: (a) name, (b) postal address, (c) e-mail address, (d) telephone number, or any other information the Newland Custom Audio Websites collect that is defined as personal or personally identifiable information under an applicable law or any other identifier by which you may be contacted online or offline.

 

Depending on which services you choose to use, Newland Custom Audio may require additional information, billing information (including billing address, phone number, credit card information), a mobile telephone number, a physical mailing address, and/or payment information. 

 

You may also provide information to Newland Custom Audio such as the following: (a) information that you provide by filling in forms; (b) information provided at the time of registering to use Newland Custom Audio Websites; (c) information when you enter a promotion sponsored by Newland Custom Audio; (d) information when you report a problem with Newland Custom Audio Websites; (e) records and copies of your correspondence (including email addresses), if you contact Newland Custom Audio; (f) your responses to surveys that we might ask you to complete for research purposes; (g) details of transactions you carry out through the Newland Custom Audio Websites and of the fulfillment of your orders; (h) financial information before placing an order through the Newland Custom Audio Websites; and (i) your search queries on the Newland Custom Audio Websites.

Basis for Processing

Newland Custom Audio processes data based on (a) consent of the user; and (b) the necessity of the data for providing the services that users are contracting for when they become members of the Newland Custom Audio Websites. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR DATA IN ORDER TO ACCESS AND USE THE NEWLAND CUSTOM AUDIO WEBSITES, PLEASE DO NOT USE, OR ENGAGE WITH, THE NEWLAND CUSTOM AUDIO WEBSITES.

Cross-Border Transfer

Data centers hosting Newland Custom Audio website content data, including user data, are located within the United States. Accordingly, as an EU citizen, in order to access the services and content provided by Newland Custom Audio, your data may be transferred outside of the EU. By using the Newland Custom Audio Websites, you consent to the cross-border transfer of your data in order to receive access to the Newland Custom Audio Websites.

Potential Recipients

Newland Custom Audio does not provide your data to third party recipients who are not necessary to the services and content provided on the Newland Custom Audio Websites without your permission. Third parties who may receive your data so that Newland Custom Audio can provide the services and content on the Newland Custom Audio Websites include Newland Custom Audio’s third party delivery provider Royal Mail, Stripe credit card processing, PayPal, Squarespace and Zoho Mail.

Use of Data

Please refer to the Newland Custom Audio Privacy Policy located here for more information on how Newland Custom Audio uses your personal data.

Data Retention Period

Newland Custom Audio will retain your information for as long as your account is active or as needed to provide you services.  If you no longer want Newland Custom Audio to use your information to provide you services, you may follow the “Withdrawal of Consent/Erasure” provision below. After closing your account, Newland Custom Audio will solely use your information as necessary to comply with any applicable legal obligations.

Security Policies for Data

Newland Custom Audio has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to Newland Custom Audio is stored on secure servers behind firewalls. Any payment transactions and other sensitive information will be encrypted using secure socket layer (SSL) technology and is not visible to or stored by Newland Custom Audio at any time. Newland Custom Audio follows generally accepted industry standards to protect the personal information submitted, both during transmission and once Newland Custom Audio receives it.

The safety and security of your information also depends on you. Where Newland Custom Audio has given you (or where you have chosen) a password for access to certain parts of the Newland Custom Audio Websites, you are responsible for keeping this password confidential. Newland Custom Audio asks you not to share your password with anyone. 

Withdrawal of Consent/Erasure

If, at any point, you no longer wish to have your personal data processed by Newland Custom Audio, wish to be forgotten, or wish to have your data erased, simply send an email to kerry@newlandcustomaudio.com with the phrase “consent withdrawn” or “erase” in the subject line. Your request should include your name, email address and physical address. Newland Custom Audio will move expeditiously to stop the processing of your personal data and to remove your personal data from its systems. Please understand that, without access to your personal data, Newland Custom Audio may not be able to provide certain services. For example, Newland Custom Audio will not be able to send you communications, sales, offers, newsletters. Additionally, it may be impossible for Newland Custom Audio to fulfill purchases or sales without access to personal information.

Right to Correct, Access or Portability of Data and Associated Procedure

You have the right to have any inaccurate data corrected by a data controller. You also have the right to request access to your data or request that Newland Custom Audio make your data portable to another data controller. In order to effect any such request, you should send the request to kerry@newlandcustomaudio.com. Your request should include your name, email address and physical address. Newland Custom Audio will endeavour to correct the data or to provide you your data in a simplistic and easily readable format as quickly as possible, but in no more than thirty (30) days.