Terms and conditions

All Custom Shop work will involve a consultation process to determine the scope of the build, modifications or rehousing, once this is established a quote for the work to be completed will be provided.

The quote will outline all costs associated with the process and authorisation in writing will be required for work to proceed. The cost structure is not negotiable and is based on consultation/research/design/engineering time, components and hardware.

By engaging NCA to design and build or modifiy any hardware you agree for the design intellectual property, schematics, build documentation and all rights to use or reproduce any aspect of the hardware remain with NCA. 


Modifications

Modifications on any hardware other than original NCA hardware will generally void the original manufacturers warranty in almost every circumstance.

By engaging the NCA Custom Shop to modify your device you are acknowledging that you are knowingly voiding the warranty and any consumer law claim provided by the manufacturer if applicable. 

As a manufacturer we can only offer a warranty on the parts and changes included with the NCA Custom Shop Mod we cannot and will not be able to offer any warranty coverage on any non-NCA hardware or part of a non-NCA device we did not design, manufacture or alter during the modding process.


Rehousing

The rehousing service is intended for pedals and effects that have had the exterior enclosure deteriorate through use and wear & tear. While we are able to offer a comprehensive repair service on our own designs repair though the rehousing service is not available.

Devices for rehousing should be in good working order and will be assessed through a visual mechanical inspection and function tested thoroughly before beginning the rehousing process.

Modifications on any hardware other than original NCA hardware will generally void the original manufacturers warranty in almost every circumstance and this includes rehousing.

By engaging the NCA Custom Shop to rehouse your device you are acknowledging that you are knowingly voiding the warranty and any consumer law claim provided by the manufacturer if applicable. 

As a manufacturer we can only offer a warranty on the parts and changes included with the NCA Custom Shop rehousing we cannot and will not be able to offer any warranty coverage on any non-NCA hardware or part of a non-NCA device we did not design, manufacture or alter during the modding process.